Every since I updated our site to Newspaper our Reamaze support software no longer works. None of the embedded contact forms, support widgets, cues, or push prompts function. I have tried embedding the software scripts in the theme editor <head> and also tried <body> tags, I have also tried using the custom code widget in the Newspaper Theme Panel. Nothing that I do makes it work. We use Reamaze with 12 other sites that are not using the TagDiv Newspaper and have no issues. The only site that has problems is TagDiv Nespaper theme and Reamaze stopped working when the theme was installed. This has created many problems for us and after almost 2 years, there is still no resolution from TagDiv. It is hard to imagine that such a big issue can go unaddressed by TagDiv for so long. Something to keep in mind of you plan on purchasing TagDiv Newspaper theme. Think twice if you use Reamaze because your site and customer management will be completely broken.
Hello!
We are sorry for the inconvenience created by using our theme. After every update, all files from our theme and plugins are overwritten because we always improve our theme.
Also, Reamaze is not a tested plugin to work with our theme, so we can’t say if it will work or not.
Thank you for your understanding!
