Hello!
I am facing a strange and very stressful problem. The mobile theme, sometimes, is showing in computer and other times is showing the normal version (desktop) in mobile.
It can be the plugin cache?
Hello !
99% of times when this is the cache plugin. We do recommend using the WP Super Cache as you can find out here: https://tagdiv.com/wp-super-cache-plugin-install-and-configure/
Thank you !
Hello!
I alredy use that plugin and with that configurations. I am facing a lot of problems because of that…
Now, sometimes, the mobile theme shows in desktop. I am sorry, but the theme is not very well configured. I work with SEO and I cannot have this fails.
Help or money back please.
Thanks.
2 days working in the theme, and I am facing the problems:
– Static page don’t show in mobile (even after deactivate the mobile plugin in wordpress editor);
– The mobile version show in desktop some times
– Social Counter and Instagram don´t work.
All of this in a very famous WordPress theme.
Me too, I also have this problems.
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
From what I know there was some changes in Instagram roles so you’ll need a token access from Instagram to can show that Instagram feeds; there will be a new implementation in our Instagram widget in the coming update that we hope will solve this problem, meanwhile you’ll need to find a plugin that can display Instagram feeds.
Sorry for the inconvenience!
Thank you!
I had / have the same problem?
Did you get support that allowed you to use mobile theme without it changing your desktop layout?
Hello @tdeworld8,
Please make sure you don’t have any cache plugin on your server.
Also, do you use the WP WP Super Cache?
Thank you!
