I’m experiencing a problem as no changes I do in the theme panel, for example changing ad sizes or adding/removing ad code, is being saved. Is this a known bug or anybody experienced this before and has solved this problem?
Hello!
First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
