No content (only header) after upgrade! https://www.niuyork.es
All plugins are updated after upgrade theme
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This topic was modified 7 years by
nvillen.
Hi,
Please send an email at contact@tagdiv.com and provide wp-admin and ftp access so we can take a closer look.
I cannot recreate this issue on my side.
Thanks!
Send email at contact@tagdiv.com??? It takes days to answer .. why I’m going to send anything. Meanwhile I lose thousands of visits. Fix the problem that is affecting many people instead of sending an email that takes days to solve. I can not be without web for so long Sorry.
@AntonioGM, you’ll get used to it as with any theme updates with other developers you’ll eventually experience this. Please do your due diligence as a webmaster to backup and test it on your staging environment before pushing it to live. For now, you can roll back any changes you’ve made and if you have the previous theme files.
Hi,
@nvillen and @Stimo Replied via email!
We have fixed this issue on the live package, so please download the theme again from your themeforest account and reinstall it. Please make a full backup before any update like it is recommended.
We are very sorry for inconvenience! We have tried to improve the security on blocks, but it seems that an issue appears with their registration in cache and it was not caught in our tests.
If the issue persist, please send an email at contact@tagdiv.com and provide wp-admin and ftp access and we will take a look.
Thanks!
