No domains associated with your license key

Posted in: Newspaper
Post count: 1
solomontz
#460782
Dec 15, 2022 at 11:37 am

Hi, I used to edit cloud templates very well lately. Recently, it started showing this error, “Invalid Reply From Server Endpoint.” I checked with all required specs such as WP_MEMORY_LIMIT, everything is up to par. Noticed that when I go to the My License section, it’s showing “No domains associated with your license key” but the theme is well registered with an Envato purchase code. I installed it on two domains, https://zimbamusic.co.zw and https://zimbaread.co.zw. On the latter site, cloud templates were working fine. But on the first one, https://zimbamusic.co.zw, I keep getting errors when trying to use cloud templates.

Please note that these two sites are on the same server and have the same configurations. Kindly help!

Post count: 27744
Anamaria
#460792
Dec 15, 2022 at 1:26 pm

Hi,

We can investigate this issue.
Please get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic to identify you

Thank you!

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