FYI have been working with Newspaper Version 11.1 (WP5.8 PHP7.4.21) and yesterday it was fine.
Today, with no changes, the Instagram Widget/Footer is not working properly and no images (7) are showing. Instead it displays broken icons with some of each post’s text.
Links otherwise all work and I have checked/reauthorised account setup etc both ends. Also in Theme Panel>Social networks – the social counts are up-to-date and access tokens current.
Have also now updated to Version 11.2, tried deactivating/activating plugins etc without a fix.
What else should I try? Thanks.
Here is a copy of the errors messages …..
api.js:1 Failed to load resource: the server responded with a status of 400 ()
214358623_805474800152077_3283308590101982100_n.jpg:1
Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin
229092072_855363258406612_9000350593364262851_n.jpg:1
Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin
208814108_1317966315266128_5436376224061646481_n.jpg:1
Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin
210190092_122739526677502_6379702526354803344_n.jpg:1
Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin
218979379_259746698825850_784068717969812026_n.jpg:1
Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin
206079412_212514590722576_8054663980562191739_n.jpg:1
Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin
219886734_362795798585583_6446584904180752897_n.jpg:1
Failed to load resource: net::ERR_BLOCKED_BY_RESPONSE.NotSameOrigin
Hello,
So, I understand you have the last theme version, v11.2 and the last WordPress version, v5.8
Please do the following steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins that you use
6. clear cache (if cache plugin exists)
Also, try to deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please remove the Instagram account and add it again.
Hope that help you!
Thank you!
I tried each of your suggested steps.
Nothing changed – it did not fix the issue.
None of the images load in the instagram footer. Instead the text of the instagram posts displays. Links still work.
Please let me know what else I can do?
ON A SEPARATE ISSUE
All my legacy widgets are not displaying correctly in DB>Appearance>Widgets and I am unable to edit/update them. When I try to open a sidebar to review, I receive a list of error messages for every type of legacy block.
Could this be related? And how do I resolve this?
Example — The “media_image” block was affected by errors and may not function properly. Check the developer tools for more details.—
Hello,
Please let me know what template you use for the footer, to display the Instagram feed for the standard template you need to connect to your Instagram Personal account and set the Instagram ID in Footer -> Instagram Settings => https://www.screencast.com/t/OAludoEzaoRI
if you have a footer template from Cloud Library, then you can use Instagram Bussines.
For this error “Example — The “media_image” block was affected by errors and may not function properly. Check the developer tools for more details.—” you have a plugin which is not compatible with the latest version WordPress, v5.8.
Thank you!
I have been using standard footer template with the Instagram ID in Footer set-up correctly and the Instagram feed was fine (originally a Personal account). As stated previously the feed (in text form) is still displaying/linking but not the images.
I have now tried “Footer – Voice Report” template from Cloud Library and set-up to my Instagram Business account. And EXACTLY the same thing is happening – feed text but no images. The Instagram ID is correct and the access tokens are current etc.
Any other suggestions?
Re legacy widgets and the new block editor error messages. The problem has been solved by installing “Classic Widgets Plugin” from WP.
Hello!
I would like to take a look and see what can be done there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you !
Just emailed the details. Thanks for help.
Anything discovered? I have the same issue – the images show as broken image link with the alt text (Insta post) showing when the images should be. I made no changes either.
FYI my issue is now resolved. I had switched my Instagram account from a personal to a business account (same name) and it eventually stopped working in the Standard Footer (even though I had updated the Social Network settings etc).
I had to create a new footer using a new Cloud Template to resolve. Initially Instagram still did not display correctly (never actually figured out why) but it worked the next day and from then on. Hope that helps.
