Hello,
We have seen the menu option be removed by plugin before so i think it’s safe to say it is a plugin conflict.
Please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
Since the original poster did not continue the investigation, it would be safe to say that plugins were causing the issue. Try the same suggestion, deactivate all plugins except theme plugins. Then the mega-menu option should be visible for each menu item
– https://www.screencast.com/t/GSKHgZ7nE
2Simion C.: doesn´t work at all, there is some kind of theme issue. no option over there (http://prntscr.com/ig0ebp)
2hannebol: which one are you using in the moment?
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This reply was modified 8 years by
vasenec.
This is not a theme issue, the option to create a mega-menu is displayed on a theme install with only theme plugins active
– https://www.screencast.com/t/xsYEqPzCN
In almost all cases the option disappearance was caused by other plugins as mentioned above. So if you disable all plugins it should appear.
That is unusual, that plugin is always active for me and the mega-menu option is displayed
– https://www.screencast.com/t/fTJWBNIIahj
There weren’t any issues or incompatibilities between that plugin wan the theme as far as I know.