No Password Emailed after Joining

Posted in: Newspaper
Post count: 8

See http://www.C4DT.com
It is a WordPress site hosted by GoDaddy
I have enabled Join/Sign-in on the website
It does allow you to join. Then it says it’s sending you an email with your password. The email never arrives. However it does set you up as a valid user (subscriber) in the dashboard.
If you try to sign in and click on lost my password, once again is says it is emailing you a password, but the email never comes.
GoDaddy only allows PHP, and not SMPT email on its hosted WordPress sites. I think that may be the issue.
But I don’t know how to fix it.

Post count: 18283

Hello !

If you are referring to the email sent to users after they register, note that the theme itself has no email options. It does not have any settings for mailing confirmations or sending any emails to users. You will have to manage these either through the hosting if they provide such a service, or with a plugin
http://www.wpbeginner.com/wp-tutorials/how-to-use-smtp-server-to-send-wordpress-emails/
http://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/
http://webcraft.tools/simple-smtp-plugins-for-wordpress/

Also check your spam box maybe it can get as spam.

Thank you !

Post count: 8

Vlad,

If the email option to send email to users after they register is not an option of the Theme, then where does it come from. I don’t believe its from a plug-in, although it might be. Or is it just built into the WordPress engine?

Anyway, I spoke to GoDaddy again. They have confirmed that GoDaddy does not support SMTP. They say that there’s no workaround, and plug-ins won’t work to do that in their hosting system. That’s what they say. I actually did try a plug-in for SMTP before they told me that and it didn’t work.

So I will need to make this work somehow using PHP. I don’t know how to configure my GoDaddy hosted WordPress site using Newspaper Theme to make this work. Do you have any advice or do you know where I should turn next?

Thanks,
Dave

Post count: 18283

Hello !

This option comes from WordPress. After a quick search on the web i’ve found this quick tutorial that you might find helpfull: https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-not-sending-email-issue/

Let me know if this fixed your problem.

Thank you !

Post count: 8

That link won’t help because it describes how to set up SMPT email in WordPress, which GoDaddy does not support in managed WordPress. I need to figure out how to configure the PHP email used by the managed WordPress server to work properly.

Post count: 18283

Hello !

Unfortunately the setups about the host or wordpress issues are not supported by the support team since this is not covered by the theme support. We are sorry for the inconvenience. We reccomend contacting your host and asking if they can help you with your issue.

Thank you !

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