Hello, Unfortunately, the Big Grid Full 1 no picture is displayed.
http://www.awesomescreenshot.com/image/2378228/ec42b47eac6a245e12685d0aa1fea2f4
Greetings from Germany
Hello Bergfreund,
Do you have featured images setup for this posts which is displayed with Big Grid? Also, check your Theme panel, Modules/Blocks Thumbs settings to be active for this Big Grid, clear all your caches and check the results. Also, is the problem is still there, please provide your website URL so I can take a closer look at it. After this, if you are using some untested plugins which can cause some problems in this regard, please try to disable all of them, install only the required plugins which come bundled with the theme core files and rule out any conflicting plugins. Clear all your caches and check the results.
Thanks for the message!
I am having the same problem. As you can see it works fine on the other grids.
https://brandinginasia.com/wp-content/uploads/2017/04/Screen-Shot-2017-04-10-at-10.34.21-PM.jpg
Also similar problem here
https://brandinginasia.com/wp-content/uploads/2017/04/Screen-Shot-2017-04-10-at-10.40.39-PM.jpg
Hi,
@bobbymc Please provide a link o your website pointing to this problem so we can inspect it. The images should display if the required thumb sizes are enabled in theme panel – https://www.screencast.com/t/IgpxrBc3 and you have set featured images for the posts that are displayed in the Big grids. Most of the time image issues are caused by some problematic plugins that are interfering with the functionality, but there could be other causes as well.
Thanks
Simion, unfortunately, can’t send a link as I didn’t let the page go live with that problem on it. Would love to incorporate the big grid into my design.
I have just tried deactivating all plugs other than the TagDiv plugins. The problem still persists.
Thoughts?
Bobby
Hi,
The theme works properly by default and this issue is not present. Try to think about what modifications have been made to the theme files, or maybe custom code in theme panel. Also deactivate the child theme if you are using one. Almost all the time plugins are to blame for these kind of image problems, and the solution is to find the responsible one. You can also clear any caching installed after you deactivate the plugins.
Try inspecting the page using the browser inspector to see if there are any errors in the console. Maybe this will provide a clue to why this is happening.
Thanks
And yet, two people are having the same problem. I’ve never modified any code other than snippets that the TagDiv team have given me over the past two years that we have worked together and, as stated earlier, turned off every plugin.
Help a brother out 😉
Hi,
I cannot think of any other cause for this without inspecting the problem first hand, and I would very much want to solve your issue. Basically if the required thumbs for the element is enabled
– https://www.screencast.com/t/zvGyFtQBgF and the post has a featured image set, this will display as intended.
Please make sure all these thumbs are enabled in Theme panel->Block settings
If it is possible please send us an email at contact@tagdiv.com and provide admin login information, so we can investigate this problem. Also paste a link to this topic for identification purposes.
Thank you for understanding!
Sorry late reply. Embarrassed to day the ONE thumb element that wasn’t enabled was the last one for the big image!
My bad.
Thanks as always.
One more thing. How get it to span the full width of the site?
Bobby 🙂
Hi,
Glad you could solve this issue and it displays properly now. To make the Full big grid span the entire row you need to stretch the row, like this – https://www.screencast.com/t/c9k5Sdzd1VA
Also in order for this to happen there can not be a background color or image set, this causes the website to become boxed. Check and remove the background color here – https://www.screencast.com/t/0ptvbTIb
Thanks
