Hello!
I am finishing designing the webpage and I have found a problem with results page. If the search return results, all works fine, but when the search not return results, part of page looks bad. It is as if part of the template is not applied. Footer looks right, but header looks like no css/js applied.
Attach image of how the header looks with results and without results.
I have also used the zone manager for asign header and footer, but it does not work.
In case it serves as a clue, the same thing happens with the 404 error page. All the other pages work perfectly, it only happens on those two (404 error and no results search page).
Thanks in advance.
Salvador Olmos.
Hello,
I checked your website and now seems to display fine=> https://i.imgur.com/IrB1iVw.png
Please do these steps:
1. disable tagDiv Composer
2. uninstall(delete) tagDiv Composer
3. clear cache (if cache plugin exists)
4. install tagdiv Composer
5. activate tagDiv Composer
6. clear cache (if cache plugin exists)
Also, I saw you have the theme version 10.4, please if you can update the theme to version 11.2 on a staging website and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look, and try to add the header template again.
Also, please do a test using only tagDiv Plugins and try to import the template.
Thank you!
Thank you very much Ana María!!
Updating the theme to the latest version has worked correctly.
Sorry for the delay in answering (I was on holidays)!
Greetings!
Salvador Olmos
Hello,
I’m glad the problem has been solved.
If you have other questions, let us know!
Thank you!
