Hello Kayra,
Please ensure that you are using the latest version of the theme Newspaper (7.0.1), Visual Composer (4.11.2) in order to achieve best results. Also, please clear all your caches and test it again. If your problem is still there after these, try to re-update your theme only VIA FTP, update all your plugins and test it again and check the results.
Hope this helps and let us know how it goes!
Thank you for your understanding!
Hello Catalln,
Thank you for your reply.
I did eveything what you ask , nothing has worked.
then I installed demo with content , i deleted all content in it , so visual composer worked that way.
I took while to wipe all data from demo content though.
I am not sure what is causing to get Visual Composer tab but you should check it out.I have seen several of your customers reporting same issue.
Best Regards.
Hello Kayra,
Please notice that the latest version of WordPress ‘break’ the Visual Composer and this was resolved in the latest version of Visual Composer (4.11.2) and with this latest version of the plugin, the theme should work fine. I have checked my backend the tabs are there and work as properly.
So, if you need further assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can inspect it closer your setup page. Also, please provide the link of this topic so we can identify you.
Thank you for your understanding!