Not able to delete blocks/elements

Posted in: Newspaper
Post count: 5

I am not able to delete blocks either by clicking on the delete element or dragging it to the bottom right corner. I have deleted all plugins and this still does not work.

I created a new page to test if there was a bug with existing pages, and the same happens.

Post count: 35449

Hi,

If you want to delete a row (or some elements), inner row you can delete it like in the previous version, using the right click on the row icon -> http://prntscr.com/owlyuw -> http://prntscr.com/owlynq or using the drag and drop -> http://prntscr.com/owlz2r or you can simply click on the row and pres the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG
Also if you have the page template set on Page Builder + Latest Articles + Pagination (will apppear the lastes articles and default sidebar) there will be same extra blocks that will not be editable with tagDiv Composer, only from backend from the page.

If the problem persists, please provide some more details and screenshots to identify the problem.

Thank you!

Post count: 5

Hello,

I have explained that I cannot remove blocks by dragging and dropping and clicking the remove button. please provide another solution

Post count: 35449

Hi,

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Let me know the results
Thank you!

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