Not able to install Demo theme

Posted in: Newspaper
Post count: 36
Andy
#171326
May 8, 2017 at 8:10 am

Hi,

I am not able to install Demo theme. Whenever I try to install I get a error message as follows

tagdiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog

Steps to troubleshoot
-Check the permission on your upload folder
-Please make sure that WP_DEBUG is set to false in wp-config.php
-Contact our support via email contact@tagdiv.com (Please provide your product license key)

Please help me fix this issue

Thanks,
Anand

Post count: 22421
Bogdan B.
#171417
May 8, 2017 at 3:11 pm

Hello,

Please contact ua via email as suggested contact@tagdiv.com and provide a link to your site, wp-admin and a description of your problem so we can login and investigate.

Thanks.

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