not able to register theme

Posted in: Newspaper
Post count: 9
mannat29
#361775
Aug 21, 2020 at 6:04 pm

HI!
Purchased the theme yesterday and have been trying tho register the theme since then,but as I click to register the page saying “Sorry,you are not allowed to access this page” appears.Its quite urgent…..

Hoping for response…
Thanks in advance .

Post count: 18283
Vlad S
#361939
Aug 24, 2020 at 10:20 am

Hello !

We have replied here: https://forum.tagdiv.com/topic/cannot-register-theme/

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Post count: 35449
Calin
#361956
Aug 24, 2020 at 11:36 am

Hi,

This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login, as well as cPanel and the licence. We will take a look to the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Post count: 9
mannat29
#375913
Nov 30, 2020 at 8:08 pm

Hi !
Thanks ! the problem was solved…

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