Not creating the featured image in video post

Posted in: Newsmag
Post count: 8

The theme is not creating the featured image… isyou can see it online in http://www.aerobictotal.com.

Any problem configuration? is a brand new instalation…

Post count: 6600

Hi,

Please make sure that you have enabled all thumbnail images that for the modules & blocks and then regenerate thumbnails like this: https://forum.tagdiv.com/existing-content/
Please let me know!

Thanks

Post count: 8

Hi, sorry but I don’t understand the first part. how I can check if the thumbnails are enabled for the modules and blocks???

Post count: 8

HI again, I’ve checked the theme options, in block settings, and all if turned on. Please note I’m asking for the video post…
for more information about the issue, I downloaded the regenerate thumbnail plugin and after running it, the thumbnail for this video post (http://www.aerobictotal.com/?p=78) is neither created.

  • This reply was modified 11 years by dperis.
Post count: 6600

Hi,

Please make sure that you set a feature image for that post replacing the video URL and setting the post to standard format and check if the feature image is set as I have also checked this and haven’t found any issues with this: http://screencast.com/t/yvgevVyO2lK
If you still don’t have any feature image as a thumb please make sure that you disable all plugins, empty cache then regenerate the thumbs again and check for this by uploading an image and setting it as featured image.
Please let me know!

Thanks

Post count: 8

it sould be create the thumbnail automatically? here it doesn’t… I changed the post to standard one, uploaded an image and it doesn’t create the featured image automatically. But if I put it manually, it appears. Then I swith to video post, and it appears a “play” icon over the featured image that i uploaded. But it doesn’t create the image automatically. Is a brand new installation… recomendation? do you want a user to entry?

Post count: 1291

Hi,

The thumbnail is automatically downloaded from youtube (or vimeo/dailymotion in the other cases). Try to remove the featured image, and replace the featured video with another, see if the thumb is set. Use normal direct links ex. https://www.youtube.com/watch?v=pif1RND6w4Ihttp://screencast.com/t/vRurajRrh7http://screencast.com/t/yvgevVyO2lK

Thank you, Emil G.

  • This reply was modified 11 years by Emil G.
Post count: 8
Post count: 6600

Hi,

I have just checked your site and seems that you have managed to set a featured image for an video post: http://screencast.com/t/9MUEkGdEJ but you still have issues with the testing video.
If you still have issues with this please give us wp-access so we can also check this and send you wp-admin login details at contact@tagdiv.com and also provide link to this tread or specify your issue in details.

Thanks

Post count: 8

Hi Lucian, done. I’ll wait your sugestion.

Thanks so much

Post count: 1291

Hi,

I’ve checked your site and it behaves like you said, i need access to ftp to check why it does that. On my side it works fine, please send the credentials via email.

Thank you, Emil G.

Post count: 8

Hi EMil, yes is very strange… I sent to your email the fto access. thanks!!

David

Post count: 6600

Hi,

This happens because of your server configuration and in case of an 404 it return nothing so it doesn’t pass to the next condition, to fix this please edit the td_video_support.php file following this path .. includes/wp_booster/td_video_support.php and comment this lines: http://screencast.com/t/ozS4CX6K

Thanks

  • This reply was modified 11 years by Lucian.
Post count: 8

Tnanks Lucian, now I see it works fine with youtube… but it still not working with vimeo. What would be the fix to this type of video?

Anyway, congratulations, this theme is a very good one! 🙂

Post count: 6600

Hi,

Like I said before this happens because of your server’s configuration. Please contact your host providers and let them know that there seems to be a problem with the CURL library that is installed on your server.

Thanks

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