i lost my featured images as well. temp.thediabeticshow.com. thanks for the support!
a) try clearing cache
b) try turning off lazy loading images
c) try not using JetPack or Photon
d) try clearing transients with wp-optimize
LOTS of people having trouble with “Smush It” — so stop using that if you are right now.
same problem with my site
what is “Smush It”, I do not have anything like that
a) try clearing cache – please tell me how to do this
b) try turning off lazy loading images – please tell me what are they, all images are very-very small
c) try not using JetPack or Photon – dont have them
d) try clearing transients with wp-optimize please tell me how to do this
Thank you!
Well … if you have not done so, you should update theme and VC plugin to latest version as WP 4.5 changed the version of jquery used and so lots of things “broke” — there is a workaround for advanced users to load older version of Jquery, but likely too much for you.
I would first try updating your theme and VC plugin if not already done ….
a) try clearing cache – please tell me how to do this
* if you’re using a caching plugin, or using something like GoDaddy which has a “cache” feature — you need to “clear” it after updating a theme.
b) try turning off lazy loading images – please tell me what are they, all images are very-very small
* this is one of the options in the theme; see the docs on how to use the theme.
c) try not using JetPack or Photon – dont have them
* good 😉
d) try clearing transients with wp-optimize please tell me how to do this
* install the plugin, “wp-optimize” (free on wordpress.org), and then use it !
Thank you!
(( I don’t work here, but using TagDiv themes for 2.5 years and WordPress since 2004 … )
Hi
Thanks @Chris for your help and detailed answer.
For @gdizajn and @berbes
After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.
Thanks!
If I pay for renewing the support can I download the updated version so I can update the theme or I have to buy new one?
Is there a chance to fix this probelm with theme update?
You can download the updated version from your account right now. Try it 🙂
I have installed Envato WordPress Toolkit plugin and updated the theme. Now rtvkraljevo.com is back on the track. Thank you guys for helping me with this, special thanks goes to Chris S for fast and many answers! 😉
I’m not a coder or developer I m just a wp user, I buy and and install themes from themeforest and run websites. This new wp update is a disaster for people like me because now I have to buy support for 8 different wp themes in order to solve this type of problem.
Thank you all! Cheers!
haha, now visual composer is not working…
Hi
As long as you have a valid license for our theme you can download the updates with no restrictions.
With regard at Visual Composer make sure that you’re using V 4.11.2 which is included in theme’s path, deactivate all other plugins, clear all caches purge cdn files if you’re using then test again.
If you can manage to solve this issue please provide your site url so I can have a closer look.
Thanks!
Hello,
I do have a valid license and I have paid for support renewing and updated the theme, update solved featured images issue. I’m not much of technical person but I’m giving my best to solve this. I will try to update VC following the instructions and inform you about the result. My site url is http://www.rtvkraljevo.com
Thank you!
Hello All Guy
I have a same problem, but now I resolved this issue by replace a NewsMag’s new version and that is all images shown.
Thanks
Ich S
