Good afternoon, I wrote a letter last week about resetting the licenses from our test subdomains, but no response.
Now I have re-sent the letter, can you please read it, because we have work to do(
send inquiries to contact@tagdiv.com
Hello @nibbl!
You’ll need to reset the license key from every website: https://www.screencast.com/t/Zt12bpyX and remove the theme (delete), in this way the license will be available for the new website and you can use the theme without any problems.
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
still haven’t reset the licenses and no one is answering my email for a week!!!!
I can’t reset the licenses myself since we have already deleted the test sites!!!!
Get in touch!!!! We can’t work!!!!
Sent
Good afternoon.
Today is February 22nd, but my problem is still not solved!!!
I have not had the site working for three weeks now.
Your colleagues constantly write me that everything is done, but I still can not work with the template!
I’m already crying!!!!
my last email to which there is still no response!!! – https://disk.yandex.ru/i/wxpKppe1Q7wQFA
