Good afternoon, on the website https://migranty.org the NewsMag theme is installed, periodically there are problems with displaying images of posts, now there is a problem when reposting this link to the news: https://migranty.org/novosti/vzaimnoe-priznanie-dokumentov-trudo/. The debugger https://developers.facebook.com/tools/debug doesn’t solve the problem by pointing to the 403 response code. Reposts to other social networks also raise questions. Please tell me how to deal with these social network bugs once and for all
Hi, unfortunately I can not access your website https://i.imgur.com/yB3QDYe.png please let me know when I can inspect the situation.
Thank you!
Also be aware that Facebook, Pinterest, Twitter, LinkedIn, etc. all routinely have issues ‘pulling’ your image, regardless of *any* OG tags, due to timeout from your server for the file, or general overload at the exact moment you share something to FB. Often doing “refresh share attachment” a couple of hours later may be necessary. Long time known issue with rich media, unrelated to any theme, site, etc.
You probably couldn’t visit our site because at our request for assistance, the hoster rebooted nginx just at that moment. Plus we made changes on the page head.php and we added the og-image tag to <head> and <body>, added 2 plugins for working with og-images, so the problem is solved and reposting works in all social networks. Using the exception method, we will disable outdated plugins. Taking this opportunity, I leave here the code that may be useful to other users, as well as ask the developers to place a separate expanded topic with the solution of such problems.
thank you for support
-
This reply was modified 5 years by
rcemigrationproject.