Ongoing Issue with TagDiv Mobile Pages

Hello,

I have my site up and running and have the Event Calendar on my site as a needed feature. I’m having an ongoing issue where every single time I go into my site – it’s a magazine site so it needs to be updated frequently – the mobile pages (tagdiv mobile pages) are breaking my links and my site unformats – both mobile and desktop. I don’t even have to edit anything, I just have to sign in.

I have to literally turn my events section off even when I make no edits and then it’s taking several attempts at deactivating and reactivating the Events plugins for my mobile site to function properly. It’s a crap shoot as to how many times it takes. It also seems to happen randomly. I randomly check my formatting several times throughout the day and sometimes it’s broken for no reason. It’s also throwing off the formatting of my main site and making everything spread as if it’s a mobile site.

The most important issue is that it’s breaking my subscription page when people are sent to the page to subscribe to my magazine. I have several ads running and I’ve clicked on them myself and it’s a mess when this happens. I’m losing sales because the formatting on the screen is a mess. This is becoming increasingly cumbersome as my site traffic grows. It’s small at the moment because the site is new, but growing daily.

What can I do to remedy this sans rebuilding a new site on an entirely different platform? I need the events section on my site. It’s one of my biggest selling points for the public to be able to upload events to my page.

Please do not send me links to the information on responsive vs mobile theme. I’ve been through this with you already. I have to have responsive because mobile theme doesn’t allow me edit in tagdiv at all. Please help! Thank you.

That doesn’t work for me. You do not have anything remotely close to the events calendar for me to use as a template to add an events calendar or to have public submissions of events to automatically add to my events calendar. So basically, you’re telling me that I made a poor decision building my site on your platform because it’s constantly breaking format and costing me sales. Great to know after the fact and all the time an issues building this thing.

You need to place a public notice that your platform doesn’t work with just about every plugin available to make a site fully functional outside of a basic static site. This is marketed as THE magazine template, but so many plugins don’t work with this. This issue is costing me customers and now money and time because now I have to rebuild on a new platform. Oh well for me I guess. SO not happy!

Secondly, this is also marketed as no coding skills needed. I’m not a developer, that’s why I use plugins and why plugins are built. I also had trouble with your CPT component for a basic submission page and had to search for a plugin that wouldn’t break with your template. Why put so much effort into building a product that breaks with basic WordPress plugins? Makes zero sense to me. Be upfront with potential customers about the limitations of this template. We are trying to run businesses here and not being upfront with the fact that basic plugins don’t work is beyond frustrating after months of trying to develop this site. It’s only costing me money at this point on top of the stress of running ads that are useless because the formatting of the site is screwed up when they click the link!

UPDATE: I’ve operated the site with all four of the Event Calendar plugins deactivated over today and I’m still having the same issue. I was told from your end previously when we were having the issues with the CPT and tagdiv edit that the Events Calendar plugin was causing all of the issues. It does affect whether or not we can edit in tagDiv, but it’s not the root cause. Something else related to the mobile page is causing the formatting break. The mobile page seems to be overriding the homepage and shop page somehow. When we fix either the desktop or mobile page, the other breaks. It happens with or without Events Calendar activated/deactivated. And by fix, I mean we go into the tagdiv and resave the page. It fixes the formatting on whatever page we are resaving, then breaks the formatting of the other (mobile or desktop). So only one format is functioning properly at any given time – either the desktop or mobile. They will not function properly together. Please advise on how we can remedy this. I have also submitted a ticket to the Events Calendar company with regard to the issue. Mobile theme issue is on your end, however. I have sent an email with the credentials to get into my site. But please let me know when you do because it’s going to break the formatting and I will need to go in and make sure to reset it so that my shop page doesn’t go wonky for my ads.

Hi,
Any update on which event calendar plugin works? I am having many issues with the theme.