Option to turn off all demo content when installing isn't available.

Posted in: Newspaper
Post count: 5

Hi, the theme is not giving me the option to turn off the include content button. It just downloads the entire demo theme. How can I fix this? It’s for my site largedogsmallapartment.com.

Thanks,

Post count: 5

Hi, can someone please help me with this? I only purchased the theme yesterday.

Post count: 5

Hello, can you please help me with this issue?

Post count: 18283

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 5

When I try to do that, I keep getting an error message saying the link you followed has expired.

Post count: 5

Hi, I just deactivated all plugins not associated with the theme and cleared all caches. It’s still not giving me the option to turn off all demo content when installing a theme. My site has been down all weekend due to this. Is there someone I can email directly?

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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