Ordered wrong theme

Posted in: Newspaper
Post count: 3
MLSemmer
#280578
Mar 5, 2019 at 1:22 am

Hello,

I am afraid I selected NewsMag instead of Newspaper when I ordered. Any way I can right this wrong?

Post count: 22421
Bogdan B.
#280654
Mar 5, 2019 at 11:58 am

hello,

Unfortunately, there is no easy transfer method on themeforest.
You can request a refund here for Newsmag: https://forum.tagdiv.com/topic/ordered-wrong-theme/ And you can buy the Newspaper theme.

Thank you!

Post count: 3
MLSemmer
#280746
Mar 5, 2019 at 7:14 pm

Hello,
I would like to request a refund for News Mag and get Newspaper instead. Please process this for me. Thank you.

Post count: 20688
Simion C.
#280804
Mar 6, 2019 at 9:59 am

Hi,

Seems my colleague pasted the wrong link, sorry abut that. You can request a refund here
– https://themeforest.net/refund_requests/new
We will approve it as soon as possible.

Thanks

Post count: 1
sunilgovind
#280987
Mar 6, 2019 at 11:03 pm

I just purchased your newspaper theme and it is not to my expectations
please provide a refund thanks

Post count: 20688
Simion C.
#281136
Mar 7, 2019 at 2:14 pm

Hi,


@sunilgovind Sorry to hear that, you can request a refund by following the link provided above. We will approve it as soon as possible.

Thanks

Post count: 6
istribune
#281562
Mar 8, 2019 at 6:02 pm

Hi,
I would like to return the NewsMag template I bought before and get the NewsPaper template. Is it possible? Can you help me?
Thanks.

Post count: 20688
Simion C.
#281939
Mar 11, 2019 at 12:25 pm

Hi,


@istribune You can request a refund for Newsmag by following the link mentioned above, we will approve it.

Thanks

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