Hello,
First I want to give you compiments for this beautiful theme!
I wanted to add a widgetised sidebar, but I miss the padding. There is no space between the blocks. How can I fix this?
An example:http://www.screencast.com/t/CQ70EAFeLVyM
Thanks in advance!
Regards,
Sjoerd
Hi,
Please provide a link to inspect this and provide a solution.
I also tested this and found no issues: http://screencast.com/t/9rLHiinnNRRW
Thanks!
Hi,
Please update your Social Counter plugin to the latest version from /plugins folder that comes with the theme files and add it again in your sidebar. In our last theme update some shortcodes had been renamed and I think that is the issue with the text block(it doesn’t recognize social counter and doesn’t apply settings for text block): http://screencast.com/t/wO3jMZvaVm3 and clear cache.
Also please save again your permalinks: http://screencast.com/t/omc7wd8Y because you have an issue with that: http://screencast.com/t/rPomo4sGisCA
Thanks!
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This reply was modified 11 years by
Alin [tagDiv].
Hi Alin,
Thanks for your feedback.
I downloaded the latest version from Themeforest. I deleted the plugin of the Social Counter plugin and upload the new zip file. I have created a new sidebar and added this new sidebar. This time with the latest comments. But it did not work.
The problem with the permalinks is resolved. I had deleted a htacces-file (with permalinks-information) because the directory was protected with a password.
There are no other plugins activated, only the necessary plugins. Is there anything else I can do?
Hi,
I have tried to recreate this but haven’t managed to do it. You must have the page in Visual Composer something like this: http://screencast.com/t/zjBLgPbWk but result on my side is: http://screencast.com/t/229pMVQoYe
Please copy the code of the page content: http://screencast.com/t/D40BrZuiqRGO and paste it here, use pastebin – http://pastebin.com/ (copy-paste-submit and paste the link here), I’ll take a look.
Thanks!
Hi Alin,
To exclude all I have also removed and reinstalled the theme. You never know, but this had no effect.
Here is the link:
http://pastebin.com/EaikZ1Nm
Thanks!
Hi,
Please send an email at contact@tagdiv.com , paste a link to this conversation and provide wp-admin access so we can take a look.
Thanks
Excellent support of the tagDiv crew. Thanks.
It was a conflict with the ‘Custom Sidebars’ plugin. De-activating the plugin was the solution. The Newsmag-theme allows to make custom siderbars, without any other plugin(s). So my mistake.
Compliments for Alin and Emil!