Page Builder – Umlaut Problem- after Page edit

Posted in: Newspaper
Post count: 48

Hi there,
We are running a site in German and have encountered Problems with Umlaut in the TagDiv Composer Sites.
The problem occurs after posting or writting a text in a text elemente (title with text) then save the page, which is still ok. if we then Edit the page later all the Umlaut get messed up
https://prnt.sc/kku44h

and here is excactly the same text written in the standard wordpress editor where it seems to work
https://prnt.sc/kku4lr

Is there any information on the topic or idea on how this can be corrected?
thank you

Post count: 23312

Hello SPAREGmbH,

Please update the theme to the latest version of it which is NP 9.0.1. Do it via FTP, clear all the caches and check the results.

Thanks for the message!

Post count: 48

Hi there,

I re-installed the theme over ftp.
and the problem seems to have vanished 😉
thank you

Post count: 13

Hi everybody,

i got problem with Umlaut, in Microsoft Edge! (please don’t ask me why, I NEVER used it and I will never do it!) but our customer use it and sees always problems with umlaut.

what kann I do?
i fixed all the menu Umlauts, with Html code “Ü” but in titles and text with the TD builder do not accept html codes.

thanks for helping :=)

ciao ciao
Val

Post count: 23312

Hi valerioagolino,

Please provide your website URL so I can take a closer look at it and also, so I will be able to provide a more accurate response.

Thank you!

Post count: 13

Hi Catalin,

thanks for you answer.
the page is this one:
http://fabridea-test.de.fc-host61.de/entrepreneurs-club/
do not look at articles they are just from tempalte, the important things are the Title of the module Header :=)

f Ex:
Über 300 führende Familienunternehmen
EC Target Börse

thanks again
Ciao
Valerio

Post count: 18283

Hello !

We have inspected your page and the problem seems to be the font used for the text. If you open the link bellow in both browsers ( Chrome and Edge ) you will see that Microsoft Edge doesn’t support as many charachers as Google Chrome.

https://fonts.google.com/specimen/Roboto

After changing the fonts your page should be displaying text properly !

Thank you !

Post count: 13

Hello Vlad,

thanks a lot for your help! 🙂
this is a good news! I will solve this.
ciao and have a nice day.
Val.

Post count: 13

Hallo Vlad,
my customer want to have Roboto as Font, what can you advise me to do?
I was reading many forum and they said the character subset would help but doesn’t.
can you give me some advise?
thank again
Valerio

Post count: 18283

Hello !

Unfortunately there is not much you can do. The font is incompatible with the Umalut since there are many topics over the web with issues like this on different browsers. You can try finding a font that supports german and has closer looks to the roboto font.

https://www.fontsquirrel.com/fonts/list/language/german
https://forum.tagdiv.com/font-customization/

Thank you !

Post count: 13

Hi Vlad, thanks a lot for your answer.

I just have one last question: I fixed already all the umlaut I coult with the HTML code ü and so on … but what I cannot fix are the titles because the template cannot accept HTML codes in titles. this would solve all my problems.
can we do something?

thanks again.
Val.

Post count: 35449

Hi,

You can try like this -> http://prntscr.com/nl3b76
-> https://www.rapidtables.com/web/html/html-codes.html

Hope this will help!
Thanks.

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