There is an issue we have with one of our pages.
When it loads on mobile, it will not scroll. The page appears to load correctly, but from that point on, you can not scroll down through the items.
You can try it yourself: https://www.taglevel.com/gear
Not sure what is the cause of this, as all other pages seem to work fine on mobile. It is somewhat important, as this specific page is crucial to us, and upwards of 50% of our traffic to the site is on Mobile.
Any ideas?
Hi,
I checked the page you provided on mobile, I had no problem scrolling down and the infinite loading worked properly. I used mobile Chrome browser and Android device. If you could mention what device should we test on, I will try to make more tests.
But from what I can see the page loads and scrolls down properly at the moment.
Hi Simion,
Thanks so much for getting back to me. The problem appears to be intermittent, as also there are times when it loads for us. We’re working on isolating the issue on our side – it is possible there are other issues unrelated to any theme specific problem. We also tested on Android/Chrome.
Thanks for the response – if the problem arises again, or we find what created it, we will update here.
