I’ve encountered a new problem that I didn’t have before. The page editor has become very sluggish; it’s almost like it’s going to crash every time I try to change somthing, even the headline, or apply a Locker to the page.Sometimes the Tagdiv options dont even load. Any editing done in the ‘normal’ editor is incredibly slow, and in many cases, I have to give up.The tagDiv Composer still works smoothly without any lag. But for example: I can create a page with the TDC, but I cannot publish the site due to the lag.
What could be the cause of this? It’s a relatively new issue.
I haven’t installed any new plugins or anything, this issue came out of the blue.
Best regards
Jakob
Hello,
Have you recently made any changes to the server or updated any plugins or PHP versions? If the issue persists even after switching to a default theme, please let me know.
Thank you!
Hey,
Since this happened on a live website, I can’t change the theme to check functionality. I haven’t made any changes to the server, or altered any PHP files. I’ve deliberately held off on updating plugins, so the issue shouldn’t lie there.
I’ve tried deactivating plugins to rule them out, but without success. There are updates available for TD and Opt-In Builder, but that shouldn’t cause this issue, right?
Hello,
I recommend updating the theme to the latest version, 12.6.4, and checking after.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA before the update. After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
Hello,
Right now I am using child theme, and do my backups in WP all-in-one migration. Do I still have to do the backup in Dublicator also, before updating?
Hi,
You need to have a backup to all files and databases. You can use what oplugin you want.
Thank you!
