Page gone blank with update

Posted in: Newspaper
Post count: 8

Hello i just updated the theme and the whole website went blank, nothing opens not even wp admin site, my site is

http://optimusinformativo.com/

I updated via Theme update with envato toolkit, I also went to my files and say this files which seem extremly rare:

loop-single-1.php and keeps repeating to 13

single_template_1.php and keeps repeating to 13

Post count: 8

I just deactivated the wp-super cache plugin and i can acces know, but the theme wont read the revolution slide i had and won’t respect the columns set before, for the revolution slider says: [vc_row el_class=”td-slider-row”][vc_column tdc_css=”eyJhbGwiOnsibWFyZ2luLWJvdHRvbSI6IjIwIn19″][rev_slider alias=”newspaper-politics”][/vc_column][/vc_row][vc_row el_class=”td-news-ticker”][vc_column] which was the code, and for the content columns says:[/vc_column][/vc_row][vc_row el_class=”td-ss-row”][vc_column width=”2/3″]

Post count: 8

I had to deactivate all the plugins via FTP to make it work and realized the WP Super Cache tested plugin was causing conflict, still don’t know why but everytime i activate it, my site crashes

Post count: 22421

Hello,

Please make sure you also update wp super cache and only use these settings: install-and-configure/
WP super cache is a tested plugin and it works fine with our theme. I have just tested it again and there are no issues showing up. There is something else affecting your site that in combination with wp super cache breaks the layout. Please also test this on a sub-domain with a fresh install of the theme and wp super cache. Without any additional plugins or optimization.

Thank you!

Post count: 8

Hello Bogdan, i’ve tried in another subdomain and it works perfect, but in main one won’t. I´ve also tried wihtout any other plugin but still crashes everytime i install or activate wp super cache

Could you help me up?

Post count: 8

I just followed this instructions and it’s working again:

First, on your WP root directory, edit the file wp-config.php. If you find these lines:

define(‘WP_CACHE’, true); //Added by WP-Cache Manager
define( ‘WPCACHEHOME’, ‘/your-site-root-directory/wp-content/plugins/wp-super-cache/’ ); //Added by WP-Cache Manager

delete them.

And if the directory /wp-content/plugins/wp-super-cache is still there, delete it, too.

Then use FTP or your control panel file manager to delete the full directory /wp-content/cache and /wp-content/wp-cache-config.php and /wp-content/advanced-cache.php.

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