Hi there,
Under page template settings > General > Custom sidebar, I can’t see the dropdown to select my custom sidebar. I currently have a default sidebar and 2 custom sidebars.
I had this issue, as i had side bar from previous theme. However, the workaround is to create a new sidebar into this theme. Yesterday, I maanaged to resolve this on my site.
I created 2 sidebars – SidebarPage and SidebarPost – by typing this into the empty box which comes below the Default Sidebar. After that, I can go and select the sidebar in the Templates section – for pages and post differently.
Hope this helps. TY.
Thanks for sharing 🙂
My issue, however, is the attached screenshot is what I see – It’s a dropdown select so I can’t type or select my custom sidebars below ‘Default Sidebar’. The dropdown literally vanishes into that white block you see.
Hello ruandeyzel,
You should create your own sidebar from there, without any problems. Most likely, your PHP memory is exhausted and that’s why you cannot do this. Try to increase your system status parameters according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ Clear all your caches, purge CDN files and check the results.
Thanks for the message!
Ok perhaps you’re not understanding – I can create sidebars fine. I cannot select the sidebar I’ve created on page template settings. It’s seems like a CSS styling issue, maybe z-index?. Please have a look here.
Hello ruandeyzel,
Do you use the latest version of the theme with the bundled version of Visual Composer? Please make sure to this regard, remove all the untested plugins if you are using something like this, clear all your caches, purge CDN files and check the results.
After these changes, if the problem is still there, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Also, provide there the link of this topic so we can quickly identify you.
Thanks for your understanding!
