I am using Newspaper X for https://www.leanbp.com/. Sometimes, when you click on a nav menu item at the top, the URL shows the proper page, but the page doesn’t actually load. It’s as if the link is empty! I think this is a setting or cache issue but I cannot figure out how to fix it!
Hello,
Please check if you don’t have a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.
Also, please check to be sure you don’t have an object cache on the host.
Let me know about your results!
Thank you!
Hello. I tried deactivating all plugins, and contacted my host to see if there was an object cache (there isn’t). Still seeing the problem.
Hello,
We need to take a look, so please make a full backup to all files and the database and contact us via email at contact@tagdiv.com.
Provide:
– wp-admin URL and cPanel URL and credentials
– a link to this topic in order to identify you
Thank you!
