Pages not able to be opened with tagDiv composer

Posted in: Newspaper
Post count: 13

For about 24 hours now, I have not been able to open my pages in WordPress. It has a message that there has been a “critical error” on my website. WP is not able to tell me what it is, but seems fairly sure it is to do the Newspaper theme and the tagDiv composer plugin. I have (I believe) updated to the latest version, 10.3.8. Simion from tagDiv has given great support on issues as I have been building the site in the past (and has access to the site and its admin), but has not got back to me on this and it is urgent. Simion also seemed to get on and check other issues within the 24 hours when I could not get to the pages. There seems to be some serious incompatibility somewhere that only you can work out. This is a serious issue and I need help as soon as possible please.

Post count: 18283

Hello !

Please reply to your last conversation via e-mail. It will be faster for us to inspect the issue.

Thank you !

Post count: 13

I have done that. tagDiv knows how to access the site. Can you advise that this critical issue is being addressed please?

Post count: 18283

Hello !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

We are doing our best in replying as fast as possible.

Thank you !

Post count: 18283

Hello !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

We are doing our best in replying as fast as possible.

Thank you !

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