Password reset key not working

Posted in: Newspaper
Post count: 2
raygon3
#104446
Apr 9, 2016 at 9:30 am

When I use the theme’s reset password link from the login popup, the reset key never works. When you follow the link sent to the user in the email, the WordPress login page pops up with an error saying “Your password reset link has expired. Please request a new link below”. If I enter the email address again on that page (WordPress login page), the next link sent via email has a working key. How can I fix this?

I’ve tried this multiple times and the link sent from WordPress when clicking on the theme’s “Forgot your password?” link always fails due to an expired key.

  • This topic was modified 10 years by raygon3.
Post count: 22421
Bogdan B.
#104575
Apr 11, 2016 at 9:32 am

Hi,
Please try to disable all plugins except visual composer, clear cache and reset cdn files. There is no problem with the reset key as our theme uses the default wordpress registration only styled differently. If you use any registration tool, please disable it and use the default one.
You can also try to reset the password by following this guide: http://codex.wordpress.org/Resetting_Your_Password
Let us know how it goes.
Thanks

Post count: 11
providencebusiness
#151651
Jan 6, 2017 at 8:05 pm

I have this exact same issue. I have no plugins installed except for VC and Newspaper theme. Every time I try resetting password I get

Your password reset link has expired. Please request a new link below.

Post count: 11
providencebusiness
#151653
Jan 6, 2017 at 8:26 pm

Actually I was able to correct this. It is an error in

includes/wp_booster/td_login.php

Line 100: which is
$key_hash = $wp_hasher->HashPassword( $key );

Needs to be updated to
$key_hash = time() . ':' . $wp_hasher->HashPassword( $key );

After this fix, the password reset links now work properly.

Post count: 7
jiwan2004
#167763
Apr 13, 2017 at 1:12 pm

thanks! it works

Viewing 5 posts - 1 through 5 (of 5 total)
You must be logged in to reply to this topic.