Paste Element Before or After element generates error

Posted in: Newspaper
Post count: 77
Redlemon
#435654
Mar 16, 2022 at 11:42 am

I am copying an element within TD Composer, which I am then pasting before or after some other element. On the first attempt I am almost always getting the following error. On the second attempt I am rarely getting the same error; usually it is pasting like it should. When there is the same error a second time, a third attempt has always worked so far. Please review and advise. This is happening after upgrading to the latest version (11.4.1).

_getDestinationModel Error: Container destination not available! Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)

Post count: 21065
Bettina
#435676
Mar 16, 2022 at 1:46 pm

Hello @Redlemon!

You can try an undo operation and paste the element after another. Please try to force refresh the page(CTRL + SHIFT + R) and see if the error is showing again.

Hope that helps you!

Thank you!

Post count: 77
Redlemon
#444004
Jun 2, 2022 at 11:07 am

Hi Bettina,

I have followed your instruction again, and again, but it does not seem to have anything to do with a proper solution to this error. Would you kindly elaborate on what is it that it is causing this please?

Thanks.

Post count: 21065
Bettina
#444045
Jun 2, 2022 at 5:18 pm

Hello @redlemon!

We need to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
Our team will take a look as soon as possible!

Thank you!

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