Photos are gone

Posted in: Newsmag
Post count: 2

Hi!

For some reason when i wanted to write an article today on my site http://dejongeturken.com/

All the images/pictures disapeared. Can somebody please help me with this problem?
(Even when i start a new article an try to upload a thumbnail for an article than it also doesn’t work.

Post count: 2

I am facing the same problem from yesterday…
I am not able to see photos for all my posts
http://www.telugupopular.com/telugu/

Post count: 6535

Hi

After WordPress’s last update there appeared a jQuery conflict in our theme. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at V 2.3.6, and Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/

Thanks!

Post count: 9544

Andrei
you might consider adding a new section in the right menu under “Documentation” (below that).

New section:

TOP ISSUES
> WP 4.5 Images Not Loading
> WP 4.5 V. Composer Not Working
> Activate/Update Visual Composer

I’ve seen something like this on other support forums; it really saves the same 20 posts from customers who don’t know how to “scroll back” in forum to find answers to the same topic, so it gets posted over and over and over. Makes it hard for others to keep on “actual” issues that might impact us.

Just suggestion — would save you a ton of support time, to simply have a single locked “answer” for any breaking issue each time it happens vs 50-100 Q/A posts for identical issue.

Post count: 6535

Hi

Thanks @Chris for your suggestion, I will forward this to theme managers and they will analyze it as soon as possible.

Thanks!

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