Hello, I´ve just added with the tagDiv Composer the PINTEREST element,
but when I try to connect it to one of my Boards, I get this weird message:
“Pinterest data error: pinterest html data cannot be retrieved”
So please, verify if the Pinterest element is working properly on this new update.
My Pintrest URL is:
https://www.pinterest.com/PeriodicoBolivia/noticias-bolivia/
Thank you very much!
Ivan M.-
Hello !
As you can see here the Pinterest option works perfectly on our end: https://www.screencast.com/t/y4u8m8wZ8YV
Please check and make sure that you have inserted the board properly.
Thank you !
Hello !
Please make sure that you’re inserting the board in the correct place as you can see here: https://www.screencast.com/t/DDTaI4IDs
Thank you !
Sorry Vlad,
I’ve tried many times to do as you show in the picture,
but unfortunately the:
“Pinterest DATA ERROR: pinterest html data cannot be retrieved”
still persist, I am really getting frustrated about this feature.
Or maybe is an error of the version’s Theme?
The current version of the Newspaper is V 10.3
Expecting to solve this ASAP or maybe you could please
suggest me another option in order to include an
Image Gallery of photos / infographics on the
main page.
Thank you!
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look and help you with this !
Thank you !
Hi Vlad,
i have the same problem with pinterest widget and Footer instagram section.
whatever i do, the same issue* keeps appearing.
*pinterest data error: pinterest html data cannot be retrieved
*Instagram data error: Instagram data is not set, plese check the ID
could you please help me with this.
Best regards.
Hi Oussamalaloui,
The Instagram widget will not work for the moment, we announce this on this topic -> https://forum.tagdiv.com/topic/instagram-legacy-api-permission-basic-permission-was-disabled-on-june-29/ our developers made a fix but we need an approve from Instagram to can use an api after that will be an update with the new implementation of Instagram.
I have tested the Pinterest widget with a few IDs, seems to work same as before
– https://www.screencast.com/t/Xbwthz2TCx
Try changing the board ID, check if that works. return to your own if that is successful.
If there is still a problem we could take a look. Send us an email at contact@tagdiv.com and provide admin login access. Include a link to this topic in the email.
Thanks
