Placeholder dont work on mobile

Posted in: Newspaper
Post count: 100

Placeholder on
Plugins disabled
Thumbnails regenerated

Post count: 27744

Hello,

Please provide the link to your website to investigate the problem.

Thank you!

Post count: 100

Hi Anamaria,

Do you can see on this link below. Is the last article for example.

https://www.brasilmergulho.com/categoria/tecnica/seguranca-publica/

https://www.screencast.com/t/yxJsQKGZwNV

Post count: 100

????

Post count: 27744

Hello,

If you referring to the image, then you need to set a featured image for that post => https://www.screencast.com/t/0WwaHm9EICPJ

Thank you!

Post count: 100

Hello Anamaria,

I don’t think you understand.

There is a Placeholder option in the theme, so when there is no feature image, the theme will automatically display a default image.

However, even sending the image and enabling the placeholder, the theme is not displaying the image in the mobile version.

It’s working on the desktop version, but it doesn’t show up on mobile.

Post count: 27744

Hello,

I’m sorry for the misunderstanding, indeed, it seems that THUMB PLACEHOLDER does not apply to the mobile theme, it only works on the mobile responsive and mobile page.
I will ask the developers if this is how it should work.

Thank you for your understanding!

Post count: 100

Hi Anamaria,

Sorry, I don’t understand what you mean.

I believe this is a bug in the theme.

I created a category called TagDiv with 1 post without the featured image.

If you visit the link below, you can see that by opening the page on the desktop, the placeholder is displayed on the category page.

If you open the same category page in mobile version, the placeholder is not displayed.

Category and post with default configuration.

https://www.brasilmergulho.com/categoria/tagdiv/

https://www.brasilmergulho.com/tagdiv-test-placeholder/

Post count: 27744

Hello,

I passed this information on to our developers to investigate this issue.
Also, if you have updated to the latest version and you have a problem like this https://www.screencast.com/t/77ztO14R, please reset the key and see if the problem persists.

Thank you for your understanding!

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