Sorry, I’m stressed right now.
I was trying to test the theme on FinancialSurvivalNetwork.com
I ran an update, and it’s COMPLETELY BROKEN NOW.
I can’t even access wp-login.php anymore. No back end. Nadda.
Total System failure. Where do I start?
Well, apparently I’m faster than all of you…. Used FTP to go into the file structure, and simply deleted the entire td-social-counter plug-in completely. Like Flipping magic, the entire site came back.
So… long story short…. thanks for nothing so far, tadDiv. This thing is uber disappointing so far.
This whole theme seem to be garbage.
When I install the plug-ins, it breaks the entire website. It won’t update the plug-ins, because it just says “ajax error” when trying to do.
Now I CAN’T EVEN DELETE THE THEME FROM WORDPRESS. When I hit delete it says, “Deletion failed: The requested theme does not exist.”
…BUT IT *CLEARLY* f***ing exists, BECAUSE I CAN STILL ACTIVATE IT…. It’s looks like a dogs ass, because not of the required plug-ins work without destroying the website.
So, doesn’t work, can’t by updated, and can’t be deleted.
What a total POS I got for my money. Supreme rip off.
Wow…. I have TWO copies of the newspaper theme that don’t work and can’t be deleted.
How do I get my money back? Since there’s no support, no community help, and no way to make this broken garbage work?
It’s the tagDiv Composer plugin that breaks everything…. The very second that plug-in gets activated, the entire site goes dark, including no access to wp-login.php … No website, no backend. Nadda. FTP hacks only. So I need to FTP in and delete the the “td-composer” folder from the plugins directory. Poof, it comes back… Then I’m back to where I started with a broken theme that doesn’t work and can’t be deleted. and can’t be fixed without the plugin that can’t be installed.
I’m new to Newspaper too and have gotten no support so far, but I kept on trying. Like you, my site also broke and didn’t even load when I tried to activate an SSL certificate. It turned out to be a Cloudflare issue. I didn’t have plugin incompatibility issues, but backend incompatibility. It’s been an uphill battle for me as well.
Hi SJB,
Please note that we try to answer to as meany topics we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM), we start from the oldest to newest, once that is set a new reply in a topic this will be move the new topics, therefore it can take some time until we get back to your topic.
Please note that vulgar language is not accept on this forum, I do not think that you like to be treated in the way you treated us!
You can make a request for refund here: https://themeforest.net/refund_requests/new
Hi celestially,
We try to answer to all your topic and solve all the problem you are facing.
Thank you for your understanding!
