Please improve your update process

Posted in: Newsmag
Post count: 10

First off, thanks for making a great theme. Love Newsmag, been a fan for years.

But I wanted to offer a constructive criticism of your update process.

I’m a longtime customer (4+ years now) and have been with Newsmag for a long time, have been with you for countless updates. One complaint I have is that it forgets my license key for the theme, and when the update processed (I have it set to auto-update), I was out of town on this last occasion and the theme eventually locked down and my entire site broke.

I appreciate the updates but if there is a way you can have the updates remember the license keys as we have already keyed them in so I don’t have to re-do it every time there is an update, that would be great.

It seems silly to have to re-enter in the key every time I update the theme.

Cheers!

Post count: 20688

Hi,

Thank you for the feedback, much appreciated. By auto update you mean thorough the Envato market plugin? I will add this for more testing on our part, to try and replicate it. the activation key shouldn’t be removed by updating with this plugin.

This last update was a somewhat major update, an article about it here
https://tagdiv.com/updating-the-core-of-tagdiv-themes/
Now the tagDiv composer has to be active at all times in order to maintain the same functionality. All the theme plugins have to be update manually now, it is not allowed for them to update automatically. So if no one is there to manually update them, they will be deactivated, this will cause problems with the website most likely.

Thanks

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