Hello tagdiv, the recent update is Awesome!! Though some problem are there with the Tagdiv composer. Everything works fine except the text editor. When I click the text editor it keeps loading and not showing the Editor. Also all the elements inside the text area disappears when I click edit Content button.
2) I.m currently using Convert plus plugin to gain subscribers. It is not loading when the mobile theme active. I mean only in the Mobile device. Is there any way to keep a plugin work even when the mobile theme is active. In general a way to make a necessary plugin work in Mobile Theme.
Thanks
Hi,
For the loading issues please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Make modifications if needed, or ask your hosting provider to make them for you according to the guide. Then check if everything works as intended.
If you use the mobile theme, this will not display the same content for pages, as on desktop. Maybe the plugin you are using provides a shortcode that you can use on mobile pages, in the mobile editor
– https://www.screencast.com/t/nLgATZOIVobt
If that is not the case, then you could simply deactivate the mobile theme plugin. This plugin is optional, nor required. Then the same content form desktop will be shown.
Thanks
Thank you for the reply. I checked my host configuration and everything is fine. Visual composer works very fine. Other components of the tag div composer works fine except the ext editor. Please guide me regarding this.
Hi,
Please check with the browser inspector, in the network tab, as you try to open the text editor. See if there are any forbidden or denied processes
– https://www.screencast.com/t/UOU2b5oZk2Z
Let us know the results.
Thanks
