Plugin update after theme fails

Posted in: Newspaper
Post count: 1

I just updated the theme to latest version but updating the plugins from the Newspaper plugin page fails or so it says the new td-composer plugin version is 2.4 i verified this by deleting the plugin and manually uploading the plugin but plugin page in newspaper asks you to update the plugin and this has been happening for past several updates force activating the plugin everything looks fine on my website for now

Post count: 18283

ello !

We are sorry for your inconvenience !

It is mandatory to delete all what was left from the older tagdiv theme and plugin version before intalling this update. Overwriting the files would cause a lot of problems and maybe you’ve missed something while deleting the old files. Have you checked the plugins to be deleted too ? If you are certain that you have installed the updates correctly by deleting all of the older versions and made a clean install from scratch please contact us via email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Also take a look at our documentation about installing the theme and plugins: https://tagdiv.com/how-to-install-plugins-and-update-plugins/ ; https://tagdiv.com/how-to-install-newspaper-theme/

Thank you !

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