Plugins Installing Failed

Posted in: Newspaper
Post count: 9
fanauto
#231530
May 2, 2018 at 12:40 pm

Hello everyone,
I just bouth the theme Newspaper8. I’ve activated it with the purchased code… the problem is that i can’t install plugins include the Tagdiv composer … i have my WP in FTP server. Once i put the password to download the plugin this message appear:
The plugin does not have a valid header.
Downloading installation package from http://xxxxxxx.com/wp-content/themes/Newspaper/includes/plugins/td-composer.zip?uid=5ae986c0c0046…
Download failed. Unauthorized

Please, how could i install them ?

Post count: 23312
Catalin
#231547
May 2, 2018 at 2:26 pm

Hello fanauto,

Try to make a new install to another sub-domain for testing via FTP way, clear all the caches, purge CDN files and check the results. Also, check your server permissions to be allowed for theme and plugin installing in order to achieve good results.

Thanks for your understanding!

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