Am I the only one who gets brainless support people who can not understand questions about their own product. I spend days and they can not even answer basic questions about their product. Why do I keep paying for support when I AM NOT GETTING ANY SUPPORT.
IT IS STUPID!!!!
from my experience with the forum, i would say make sure the question is super clear and all details included because with the time zone difference it can definitely delay the process. In most cases i end up figuring the problem out myself by google/youtube and looking through this forum. They have however been very helpful on some occasions. Cheers.
Hi HIGHLIFE,
Please note that we try to answer as best we can to all customers we have, also please note that is possible that some of the questions to not be very clear for us and to not understand what is the problem.
Sorry for the inconvenience!
I DO NOT UNDERSTAND WHY YOU DO NOT UNDERSTAND WHAT A LEADERBOARD AD/ HEADER AD IS AND THEN DO NOT UNDERSTAND WHAT CODE YOU HAVE IN THE AD BOX ON THE PROGRAM YOUR COMPANY CREATED AND THAT YOU SUPPORT. I HAVE DAYS AND DAYS OF YOU CALIN ACTING STUPID SAYING YOU DO NOT UNDERSTAND WHICH TENDS BE WHAT YOU AND VLAD ALWAYS SAY TO ALMOST EVERY CUSTOMER WHO IS PAYING FOR SUPPORT.
SUPPORT SERVICES ARE GETTING WORSE AND WORSE. HIRE MORE OR BETTER PEOPLE. GET YOUR ACTS TOGETHER AND TRY TO REALLY HELP INSTEAD OF CAUSING MORE AND MORE AGGRAVATION.
