Popular (last 7 days) Not working after latest theme update

Posted in: Newspaper
Post count: 1

After the latest update, Popular (last 7 days) not working in my news website. Please let me know how to rectify this issue.

Thanks in advance.

Post count: 21065

Hello!

Please note: “This sorting option will pick posts that are popular in the last 7 days, ordered by page views.” This means its not sorting by the publish date, just by page views from last 7 days.
If this is not working in such way, please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thank you!

Post count: 6

Its not working for me. I am trying to use in custom post type.

Post count: 21065

Hello @khairuljf!

Please provide more information about your issue, screenshots and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Post count: 6

Here is the video.

https://www.loom.com/share/10c59ebe6f404fee9752469b1f2ec1b6

let me know if you have any queries.

Thanks

Post count: 21065

Hello @khairuljf!

Did you follow those steps and verify the settings which I told you about here? https://forum.tagdiv.com/topic/sort-order-popular-all-time-read-more/
If the problem is still there, then make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.

Thank you!

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