Hi,
I have a widget in my site’s sidebar that used to work fine up until recently.
I use the jetpack stats as per images (in link) below to pick which articles to show.
Recently instead of showing 8 articles as scripted, it has started showing only 7,6 or even 5.
These images show the settings and the error:
https://imgur.com/a/B3A7Duu
You will be able to see the sidebar in any of the posts on my site:
https://smallcaps.com.au/elsight-hits-sales-performance-milestone-agreement-dipio/
I need it to start showing 8 articles again.
Hi,
I can’t actually test that on my end at the moment, it should work the same as before however. Maybe you made some changes in the plugin?
The block seems to be limited as you say to 8 posts, but it only finds 6 from what I can see
– https://www.screencast.com/t/arvovmzQ
Try creating a new page as a test, place a block with that sorting in it and see how many posts it displays. Also try to clear your cache.
Thanks
No changes made. Is not a cache issue.
Check bottom of this page, I just created the same (but different block) to show top 8 posts…still only shows six:
https://smallcaps.com.au/about/
I suspect it is due to many of my pages now getting more traffic than posts and this will continue.
How does the popular posts search for the top posts?
Does it only search from this widget:
https://imgur.com/a/YurBtZd
If so, only 6 from the top 10 are posts, the other 4 are pages.
Meaning the parameters the filter searches need to be increased to search the top 20 (posts and pages), instead of just top 10?
As in it should search from this list to ensure it reaches 8 posts:
https://imgur.com/a/ZJyoiCX
Soon I will have 8 pages in the top 10 all the time so then if this is what is causing the issue it will only display 2 posts as trending.
“I can’t actually test that on my end at the moment”
Does this mean you can test later?
Thanks
The sorting is made through the plugin if you use this method. It must use the post views to sort the posts, similar to the theme general popular or 7 days popular sorting method.
Maybe we can identify what the problem is. Send us an email at contact@tagdiv.com and provide admin access, we will take a look. Include a link to this topic in the email.
