Popup for search box in main menu not working

Posted in: Newsmag
Post count: 23

Hello,

When I click the search icon in the main menu, the search popup does not appear. I have already tried disabling all plugins (excluding visual composer) as suggested in answer to a similar question, but it did not help.

What can I do?

Thanks.

Post count: 6535

Hi

Please provide your site url so I can have a closer look at this issue.
Thanks!

Post count: 23

Thanks.

Please have a look at the following URL:

http://tilakmarg.com/doc/

Regards

Post count: 6535

Hi

I’ve checked your site and boticed that you’re using am older version of the theme. After WordPress updated at V 4.5 there appeared a jQuery conflict in our theme, also older version of VC won’t work with it. We fixed this conflict and the current theme version available on themeforest works fine, also we included last version of Visual Composer plugin.
Try to update the theme at current version available on themeforest, V 3.0, also update Visual Composer at V 4.11.2 following our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ deactivate all other plugins, clear all caches and test again.

I hope this helps.
Thanks!

Post count: 23

Thanks. Will try that.

Just one query. If I manually update the (Newsmag) theme, will my customized settings in Theme Panel remain protected or I’ll have to start again customizing these settings (though I understand that custom changes made to PHP files may disappear with update)?

Regards

Post count: 6535

Hi

It doesn’t matter how you update the theme, its settings will remain the same as they are saved in database, not in theme’s php files. And yes the customizatiopns made in php files will be lost so you will; have to re-add them again.

Hope this helps!
Thanks!

Post count: 23

Thanks a lot.

Viewing 7 posts - 1 through 7 (of 7 total)
The forum ‘Newsmag’ is closed to new topics and replies.