Popup video not working in single image element in v.12.6.1

Posted in: Newspaper
Post count: 92
smga
#489132
Oct 15, 2023 at 1:37 pm

In the list of fixes specified in template version 12.6.1, the problem of a pop-up video when clicking on a simple image has been resolved.
In fact, the problem remains. None of my sites work with this feature in the new version of the template, it only works in version 12.5
At first we were happy and made the update, and then quickly returned back (

Post count: 35449
Calin
#489192
Oct 16, 2023 at 1:11 pm

Hi smga,
I just tested this option and for me seems to be ok, but it is possible to have different settings from you. If you agree, I will love to investigate this problem, for this please contact us via email at contact@tagdiv.com and please make a staging or subdomain where we can investigate the problem without interfering with the live website.
Thank you!

Post count: 92
smga
#489194
Oct 16, 2023 at 1:29 pm

Hello
Thanks for the answer
I sent the letter as you indicated.
The subject of the letter is “[tagDiv support] Popup video not working in single image element in v.12.6.1”

Post count: 35449
Calin
#489229
Oct 16, 2023 at 4:37 pm

Thank you!
We’ll try to resolve the problem as soon as possible.

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