Post Editing Error – Compatibility with Visualizer Plugin

Posted in: Newspaper
Post count: 3

I updated my site to Version 10.3.3 and am now unable to edit one of my posts. I am using a large amount of Visualizer (plugin) charts in one of my blog posts and never had issues editing the post. Yesterday, I tried editing my post and the page would not load. I received the error “There has been a critical error on your website. Please check your site admin email inbox for instructions.” The post still appears on my live website (https://501pm-news.com/newspaper-headline-analysis/). However, I am no longer able to edit the post. I tried debugging the issue by deactivating this plugin and it looks like I am able to edit the post (if I disable this plugin). Where the charts previously were, I now see “Your site doesn’t include support for the “visualizer/chart” block. You can leave this block intact or remove it entirely.”

When I reactive the plugin, I am no longer able to edit the post. At first I thought it may be a compatibility issue between my theme and Visualizer. To test this, I added a single Visualizer chart to a different one of my blog posts. I was able to edit the blog post and the Visualizer chart appeared. Now I’m not sure why I am unable to edit the post.

Post count: 3

Resolved

Post count: 35449

Hi,
I’m glad that you’ve manage to resolve the problem!
If you have other questions, let us know!
Thank you!

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