Hello,
I have a problem with images failing to render on posts. The problem persists on both mobile devices and computers. The areas with images remain blank, only the image caption shows. On clicking the space where the image is supposed to be, the image loads and only then when you go back will the image load in the article.
When I fetch and render with the “Fetch as Google” tool, the bot can see the images, but the human visitor version does not render the images.
Here’s an example post with image rendering problems.
I have tried to diagnose by disabling almost all plugins and activating one by one to no fix. Kindly help.
Thanks,
Alex.
Hi
I’ve inspected your site and believe this is caused by theme’s lazy loading animation which’s script could be in conflict with one of your plugin’s js causing this. First please try to deactivate all plugins except Visual Composer, clear all caches and test this again. If you still got this issue try to turn off the lazy load animation from theme panel > template settings: http://screencast.com/t/YW1yiBDsk5Dm and test the site again.
Let me know how it goes!
Thanks!
Hello Andrei,
Thanks for your response. Unfortunately, I have tried your suggestion but it still doesn’t work. Deactivating the plugins doesn’t get rid of the problem, neither does disabling the lazy load animation setting. Any other suggestion, please?
Hello,
I have checked your site and the images seem to display fine now: http://screencast.com/t/vYuYsg3x300G – http://screencast.com/t/J4DMxrKa0
Let us know if the problem is back.
Thanks.
Hello Bogdan,
Thanks for checking out and helping with the problem.
I have been checking the site and testing it on different computers. I noticed that sometimes the images display, mostly if you had visited the site earlier.
For all other new visitors, the images do not display. You can try that with different browsers and see.
Also, when I disabled the theme’s lazy loading animation, all the images could not display, completely. When I enabled it, they are on and off.
I am even more confused now because I don’t know what could be causing this. Any further suggestions will be appreciated.
Thanks,
Alex.
Hi alexjuniorkev,
The lazy loading animations cloud be the cause of this by not working properly giving the image opacity: 0; therefore not showing them, so disabling this theme feature should not affect the images at all. I have also tested your site several times, on chrome at first, with an without clearing browser’s cache and didn’t noticed any issues, on firefox and IE had the same expected result.
Keep tracking this behavior and see if you can find a way to recreate this and if you manage let us know, provide all necessary details and give us wp-access so we can have a closer look and recreate this. Please address us via email at contact@tagdiv.com including a link to this conversation. Also, if you notice this again check your browser’s console for any js errors: http://screencast.com/t/OxV8odLglqN I’ve found now two concerning ads but there should appear other if when this occurs.
Please let us know!
Thanks fir the message!