Post showing in mobile theme mode

Posted in: Newspaper
Post count: 80

hi, these days some of my posts show in mobile theme mode while on a laptop , can you advise?
for ex : https://themaghrebtimes.com/09/10/algeria-launches-money-laundering-probe-on-back-of-panama-papers/

thx .

Post count: 23312

Hello tmaghrebt,

Unfortunately, I do not exactly understand your request. Provide more details so I will be able to provide a more accurate response. What exactly did not appear on mobile?

Thanks for your understanding!

Post count: 80

while on my laptop or desktop, when surfing my site, sometimes the posts appear as if they where on a mobile and not on a regular computer .

thx 🙂

Post count: 23312

Hello tmaghrebt,

I have checked your website but I did not saw any problem with your site, sorry! Do you are using the mobile theme?

Thanks for your message!

Post count: 80

looks fine right now ….. awkward.

thx anyway

Post count: 80

Hi,
the problem came back again, please check on this post for example : https://themaghrebtimes.com/09/16/6b-china-algeria-phosphate-plant/

when seeing it on a desktop it looks like if you were watching it on a mobile .

thank you.

Post count: 23312

Hello tmaghrebt,

Did you have cleared all of your caches? Purge all CDN files, clear all the caches and check the results. Also, you can provide some useful screenshots of the problem so I will be able to provide a more accurate response.

Thanks for your understanding!

Post count: 80

Hi,
here is an example ,
after a little while it goes to normal but sometimes it’s like that .

example

Thx

Post count: 23312

Hello,

I have checked again your website and the posts work as properly, as you can see here -> https://www.screencast.com/t/858JumWXY

Thanks for the message!

Post count: 80

as I said earlier , it fixes it self after a little while , these days, often, when the posts are published they appear as the link I posted.
thx anyways

Post count: 80

hi , same problem is back .
check this
website showing as mobile theme

Post count: 80

Hi, I think I just found why, this happens right after someone tries to access the website through a mobile’s browser.

Post count: 23312

Hello,

Please deactivate and delete all of the theme plugins (the ones starting with TD) and install them again from the latest theme package you download from Envato.
The plugins must be updated as well. I saw that you are using the Mobile Theme. So, please check the Mobile Editor and please remove all the code from there, clear all the caches and check the results.

Thanks for your understanding!

Post count: 80

ok , thx for your answer

Post count: 80

I did what you said , it’s true that the error code has gone but I still have the same problem, when accessing the site from a mobile , it changes the theme to mobile theme on the desktop.
should I deactivate mobile plugin ?
thx

Post count: 23312

Hello tmaghrebt,

Yes, you should disable at the moment, the Mobile Theme plugin and check how it works without it. Also, remove all of the untested plugins which might interact with the theme core files and causes a lot of unknown issues. Clear all the caches and check the results.

Thanks for your understanding!

Viewing 16 posts - 1 through 16 (of 16 total)
You must be logged in to reply to this topic.