Hi,
in the theme panel under “post settings” => “default post template” I chose the “Single Post Template – Magazin PRO” but when I leave these section it automatically switches back to “Default”.
Thank you and best regards,
Luke
I have two accounts, Newspaper and Newsmag, here in the forum. Do I need to post Newspaper related questions with the related account or it’s enough to post the questions with the old account (luke-tt)?
Thank you and best regards,
Luke
Hello!
The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Regarding to the Newsmag, you can post it with that account too, but please provide the necessary information in order to help you, and please post it into the Newsmag category.
Thank you!
Hi Bettina,
what I did:
– deactivated all plugins except tagDiv ones
– deactivated Cloudflare
– switched to the non-child theme
– cleared all caches
… but unfortunately nothing has helped.
I wrote you an email for further help.
Thank you and best regards,
Luke
