Post view count not matching analytics?

Posted in: Newspaper
Post count: 30

Hi all,

I’m confused as to why the post counter isn’t reflecting what Google Analytics is showing?

Post Counter

Am I missing a setting somewhere?

Thanks

Andy

Post count: 27744

Hello,

Did you add Single Post Views in the Single Post Template from the beginning, since the post was created?
The theme will count using the theme counter and analytics counts using its own counter. There is no simple way to make them both work using the same parameters. The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person and that’s why appear that difference.

Thank you!

Post count: 30

Ah I see, thanks Anamaria, in that case then, is there I way I can hide that view and comment count line on the post?

That also means that the ‘most popular’ section is wrong then too as it’s going by WP count rather than analytics. 🙁

  • This reply was modified 4 years by AndyMoD.
Post count: 27744

Hello,

If you want to use the most popular, then you need only hide it ->
If you have a Single Template from tagDiv Cloud Library, you can try to hide the Single Post Views from the tab called “CSS” -> https://i.imgur.com/IyOYDHq.png for post template from Theme Panel, you need to use a custom code CSS to hide it .td-post-views
{
display: none;
}

If you have Single Post Template, to remove you need to edit with tagDiv Composer, select the element and with a right-click, you can delete => https://www.screencast.com/t/6WnNGq6NFx or select the element with drag & drop place into the deleting red zone from the bottom right of the page.
If you have a standard post template, you need to go in Theme Panel -> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/TftzSAfTWtC and disable the option comment count.

Thank you!

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