Hello friends.
Suddenly, the post views count stopped subtly.
I can not imagine what it is because we have not made any changes to the system, plugins are the same and Ajax view count always enabled on the theme of the panel.
Until I disabled the plugin to check a conflict, I tried to rehabilitate Ajax count and I also cleared the cache server level but not yet returned the count.
There is some hint of what may be happening?
Hi,
We have no reports of such an error, but you could try to disable all plugins except visual composer, clear cache and reset cdn files. You might also check the post settings in the theme panel to see if the option is active: Please provide a link to your site so we can inspect this issue if you still have issues after you disable plugins.
Thank you!
Hello Bogdan,
Thanks for your quick reply.
I had already tried to disable plugins and clear the cache, but it did not work.
I used the debug console chorme, and discovered the error reported below.
Can you help me find what is causing the problem? I appreciate greatly!
Check it:
jquery.js:5 POST http://www.areavip.com.br/wp-admin/admin-ajax.php?td_theme_name=Newspaper&v=6.7 840 (Unknown Error)
send @ jquery.js:5
m.extend.ajax @ jquery.js:5
tdAjaxCount.tdGetViewsCountsAjax @ tagdiv_theme.js:5864
jQuery_ready @ qual-foi-a-cantora-mais-gata-no-carnaval-de-salvador.html:1858
j @ jquery.js:2
k.fireWith @ jquery.js:2
m.extend.ready @ jquery.js:2
J @ jquery.js:2
Hi,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can log-in and inspect this issue.
Please also provide a link to this topic so we can identify you easier.
Thank you!
